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Account Management

Account Deletion Request

Request the permanent deletion of your account and all associated data

Last updated: 2 July 2025

Important Information

Permanent Action

Account deletion is permanent and cannot be undone. All your data will be permanently removed from our systems.

Processing Time

We will process your request within 30 days as required by UK GDPR. You will receive confirmation at each step.

Legal Requirements

We may retain certain data for legal compliance, fraud prevention, or to resolve disputes.

Submit Deletion Request

Please type 'DELETE' to confirm you understand this action cannot be undone

We need to verify your identity before processing the deletion request

Before submitting: Please ensure you have downloaded any important data you may need, as this process is irreversible. Consider deactivating your account first if you're unsure about permanent deletion.

Alternative Options

Alternative Options

Account Deactivation

Temporarily disable your account instead of permanent deletion

Deactivate Account

Data Export

Download a copy of your data before deletion

Export Data

Support

If you need assistance or have questions about account deletion, our support team is here to help.

  • • In-App Support: Go to Settings → Help & Support
  • • Contact Form: Submit a support request via our contact form
  • • GDPR Rights: Learn more about your data protection rights
Contact SupportView GDPR Rights
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