Disclaimer
Important limitations and disclaimers for the Social Home platform
General Disclaimer
The information provided by Social Home (“we,” “us,” or “our”) on our website, mobile applications, and services is for general informational purposes only. All information on the platform is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information.
Under no circumstance shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of the platform or reliance on any information provided on the platform. Your use of the platform and your reliance on any information is solely at your own risk.
AI and Automated Features
Social Home uses artificial intelligence (AI) and automated systems for various features including but not limited to: property valuations, document processing, content generation, and insights. You acknowledge and agree that:
- AI-generated content, valuations, and insights are estimates and should not be relied upon as professional advice
- Property valuations are indicative only and do not constitute formal valuations or surveyor assessments
- OCR and document extraction may contain errors; always verify extracted data before use
- AI features may produce inaccurate or incomplete results
Professional Advice: For formal valuations, legal advice, or compliance matters, please consult qualified professionals. Our AI features are tools to assist, not replace, professional judgement.
Property and Housing Information
Property listings, availability, and housing information displayed on the platform are provided by third parties and housing providers. We do not guarantee the accuracy, completeness, or timeliness of such information. Property conditions, compliance status, and availability may change without notice.
We recommend that you conduct your own due diligence, property viewings, and verification before making any housing decisions.
Compliance and Regulatory
While Social Home provides tools to help with HMO compliance, fire safety, gas safety, and other regulatory requirements, we do not provide legal or compliance advice. Compliance requirements vary by jurisdiction and property type. You are responsible for ensuring your properties meet all applicable legal and regulatory requirements.
Compliance Responsibility: Housing providers must obtain appropriate certifications, conduct required inspections, and maintain compliance independently. Our platform assists with tracking and reminders but does not constitute compliance.
Third-Party Services
Our platform may integrate with or link to third-party services, including payment processors, mapping services, and communication tools. We are not responsible for the availability, accuracy, or content of third-party services. Your use of third-party services is subject to their respective terms and policies.
Service Availability
We strive to maintain high availability but do not guarantee uninterrupted access to the platform. Scheduled maintenance, technical issues, or circumstances beyond our control may result in temporary unavailability. We shall not be liable for any loss arising from service unavailability.
Contact
If you have questions about this disclaimer, please contact us:
Social Home Support
Email: support@social-home.co.uk
See our Terms of Service and Privacy Policy for full terms governing your use of the platform.