Social Home
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Compliance dashboard with acknowledgement tracking and legal audit trail

Compliance & safety officers

Never let a safety certificate expire again

Track gas safety, EICR, fire risk, and every other certificate across your portfolio with reminders before they lapse.

A lapsed gas safety certificate or EICR is not just a compliance failure, it is a safety risk and a legal one, with real penalties attached. Yet across a portfolio, dozens of certificates expire on different dates, and tracking them in a spreadsheet means something eventually slips. Social Home keeps a live compliance register for every property: gas safety, EICR, energy performance, fire risk assessments, emergency lighting, PAT, and any custom check you need. It monitors every expiry and reminds the right person well in advance, escalating if action is not taken. Certificates, reports, and photos are stored against the property, so when a regulator, lender, or insurer asks for evidence, you produce a complete, current pack in one click. It turns compliance from an anxious scramble into a calm, controlled routine.

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100% certificate visibility

Why teams invest

  • • Track every certificate with automatic reminders
  • • Escalate before anything lapses
  • • Export evidence packs in one click

Available on all devices

Access from your computer: full

Use on your mobile device: partial

Your team can work seamlessly whether they're in the office or out in the field. Everything stays in sync automatically, so you always have the latest information at your fingertips.

Pain point

Certificates expire without warning

Across many properties, renewal dates are impossible to hold in your head, and a spreadsheet does not nudge you. The first sign of a lapse is often the lapse itself.

  • • Every certificate's expiry tracked automatically
  • • Early, escalating reminders before anything lapses
  • • A live view of what is current and what is due
  • • Avoid the penalties that follow a lapse

Pain point

Evidence is hard to produce on demand

When a regulator, lender, or insurer asks for proof of compliance, gathering the right certificates from emails and drives is slow and leaves worrying gaps.

  • • Certificates and reports stored against each property
  • • One-click evidence packs for any property
  • • Photos and inspection notes attached in context
  • • Respond to requests in minutes, not days

Pain point

No single view across the portfolio

Without a portfolio-wide compliance picture, you cannot see your overall risk or prove to your board that the estate is safe and legal.

  • • Portfolio-wide compliance dashboard
  • • See overdue, due-soon, and current at a glance
  • • Report compliance status to your board with confidence
  • • Target effort where the risk is greatest

Key capabilities

What you'll love about this feature

One register for every check

Gas safety, EICR, EPC, fire risk assessments, emergency lighting, PAT, and your own custom checks all live in a single per-property register with their dates and documents.

  • • All standard certificates plus custom checks
  • • Per-property and portfolio-wide views
  • • Documents, reports, and photos in context
  • • Clear status for every requirement

Reminders that escalate

Social Home reminds the responsible person well before a certificate expires, and if nothing happens it escalates, so a busy week never turns into a compliance breach.

  • • Configurable lead times for each certificate type
  • • Escalation when action is not taken
  • • Alerts by email and in-app
  • • Renew in good time, every time

Evidence packs in one click

When proof is needed, export a complete, current compliance pack for a property or scheme instantly, ready for regulators, lenders, insurers, or buyers.

  • • Complete packs generated on demand
  • • Always reflects the latest certificates
  • • Professional, audit-ready output
  • • Share securely with third parties

Time-saving benefits

Let compliance run on rails

Social Home watches every certificate across every property and drives the renewal process for you, reminding, escalating, and recording, so compliance becomes a background routine instead of a recurring fire drill.

  • • Expiry monitoring on every certificate automatically
  • • Reminders and escalations fire without manual tracking
  • • New certificates file themselves against the property
  • • Evidence packs assemble themselves on request

Real-world scenarios

See how this works in practice

Scenario: A gas safety certificate is due in three weeks

Social Home reminds the responsible officer well ahead of the deadline. They book the engineer, the new certificate is uploaded against the property, and the register updates, all before the old one expires, with no last-minute panic.

  • • Renewals happen comfortably ahead of expiry
  • • No gap in legally required cover
  • • The register is always current

Scenario: A lender requests compliance evidence

During a refinance, the lender asks for proof of compliance across a scheme. Instead of a multi-day document hunt, you export a complete, current pack in one click and send it the same morning.

  • • Respond to lenders and insurers in minutes
  • • A complete, current evidence pack every time
  • • Smoother refinances and renewals

See it in action

Real screenshots from Social Home

These screenshots show exactly what you'll see when you use this feature. Every detail is designed to make your work easier and more efficient.

Compliance dashboard with acknowledgement tracking and legal audit trail
Maintenance and compliance task board
Admin dashboard overview with KPIs and alerts

Customer perspective

“We manage hundreds of certificates and used to live in fear of one slipping. Now the system warns us weeks ahead and escalates if we are slow, and producing evidence for our lender takes one click. Our compliance has never been tighter.”

Robert Lindsay — Head of Compliance

FAQs

Everything teams ask before they sign

Which certificates and checks can I track?

You can track gas safety, EICR, EPC, fire risk assessments, emergency lighting, PAT testing, and any custom checks your properties require. Each is held in a per-property register with its renewal date and documents, and rolls up into a portfolio-wide compliance view.

How do the expiry reminders work?

Social Home monitors every certificate's expiry and reminds the responsible person well in advance, with lead times you can configure per certificate type. If action is not taken, the reminder escalates, so nothing slips through simply because someone was busy.

Can I produce evidence for inspections quickly?

Yes. Because every certificate, report, and photo is stored against the property, you can export a complete and current compliance pack for a single property or a whole scheme in one click, ready for regulators, lenders, insurers, or buyers.

How quickly can we get started?

Most teams are up and running within a week. We provide comprehensive onboarding support, including training sessions for your team, data migration assistance, and dedicated support to ensure a smooth transition. You can start using the platform immediately while we help you import your existing data.

What training and support do you provide?

We offer comprehensive training for all team members, including live training sessions, video tutorials, and detailed documentation. Our support team is available via email, phone, and in-app chat. Plus, you'll have access to our knowledge base with step-by-step guides for every feature.

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Ready to Transform Your Certificate & Safety Compliance?

See how certificate & safety compliance can transform your operations and help you serve your tenants better. Get started with the Social Home platform today.

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